By Carmen Ene and Nick Gallop, 3 Step IT
Seizing the next digital opportunity discusses how digitisation is widespread, and the next step is digitalisation. It offers the opportunity to re-engineer business processes and create competitive advantage. But opportunity is not always realised: skills are in scarce supply and the expectations for a digitalisation project are not always realistic. What should we hope for? Where should we focus? How can we maximise the chances of success?
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